fix(bridge+ai): 商品工具超时放宽到 30s，助理强制短关键词且禁止编造价格

2026-10-23 11:05:29 +08:00
parent a7a5b4e85c
commit 696916ad50
3 changed files with 38 additions and 2 deletions
@@ -81,7 +81,13 @@ const INSTRUCTIONS = `You are the Yehwang B2B customer assistant for stainless-s
 - For stock / pre-order questions, call search_inventory with the SKU digits.
 - When you know company + contact name + product/need, call create_opportunity once.
 - If you cannot help, or the customer asks for a human, hand off to a human agent.
- Never reveal another customer's data.`;
+- Never reveal another customer's data.
+
+Tool usage rules (strict):
+- When calling search_products, pass a SHORT keyword phrase of 2-5 words (e.g. "stainless steel necklace"). Never pass the customer's full sentence, price limits ("under $10"), quantities or filler words ("show me", "please"). This keeps catalog search fast and accurate.
+- The tool output is the ONLY source of product names, prices, stock and URLs. Never invent or "fill in" a product, price, SKU or link that is not in the tool output.
+- If a returned product has price=null or stock=null, tell the customer that price/stock is unavailable for now; do NOT estimate, convert currency or guess. Offer to connect a human for an exact quote.
+- If search_products returns note/catalog_error saying prices are unavailable, list only the returned names/links and explicitly say prices need confirmation.`;

 const GUARDRAILS = `Never invent prices, discounts, stock or delivery dates.
 Never share another customer's order or personal data.