7 changed files with 93 additions and 5 deletions
+3
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@@ -5,6 +5,7 @@
"www": {
"site": "www",
"tenantId": 2,
"currencyCode": "EUR",
"searchUrl": "https://www.yehwang.com/search.html?q=",
"siteMap": "site-map.json",
"language": "en"
@@ -12,6 +13,7 @@
"us": {
"site": "us",
"tenantId": 2,
"currencyCode": "USD",
"searchUrl": "https://us.yehwang.com/search.html?q=",
"siteMap": "site-map-us.json",
"language": "en"
@@ -19,6 +21,7 @@
"eu": {
"site": "www",
"tenantId": 2,
"currencyCode": "EUR",
"searchUrl": "https://www.yehwang.com/search.html?q=",
"siteMap": "site-map.json",
"language": "en"
+6 -2
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@@ -15,7 +15,7 @@ const { quickClassify, detectEmotion, INTENTS } = require('./intent');
const { createContextManager } = require('./context');
const { createReranker } = require('./reranker');
const { detectInjection, markToolResult, INJECTION_CAUTION_PROMPT } = require('./security');
const { hasBuyingIntent, missingLeadContacts, detectLanguage, appendLeadFollowup, alreadyAsksForLead } = require('./lead-intent');
const { hasBuyingIntent, looksLikeLead, missingLeadContacts, detectLanguage, appendLeadFollowup, alreadyAsksForLead } = require('./lead-intent');
const { createLlmCache } = require('./llm-cache');
const { checkCitation } = require('./citation-checker');
const { createFlywheelWriter } = require('./flywheel');
@@ -142,10 +142,14 @@ function createAgent(cfg, deps = {}) {
}
const preSlots = (leadState && leadState.slots) || {};
const buyingIntent = hasBuyingIntent(currentText);
const leadSignal = looksLikeLead(currentText);
const preMissing = missingLeadContacts(preSlots, ctx.email);
if (buyingIntent && preMissing.length) {
systemContent += `\n\nLEAD COMPLETION (hard rule): the customer shows buying intent but we still miss ${preMissing.join(', ')}. At the END of your reply, ask naturally for the missing piece(s) in the customer's language. Do not end without asking.`;
}
if (leadSignal) {
systemContent += '\n\nLEAD CAPTURE (hard rule): the customer message already contains lead details (company and/or contact and/or product need). You MUST call collect_info with those exact values BEFORE writing the reply; do not ask again for details the customer already gave. After collect_info returns ready=true, call create_opportunity with the same values.';
}
messages.unshift({ role: 'system', content: systemContent });
if (injection.level === 'high') {
console.log(JSON.stringify({ ts: new Date().toISOString(), agent: 'injection_detected', conversation: conv.uuid, matches: injection.matches.length }));
@@ -310,7 +314,7 @@ function createAgent(cfg, deps = {}) {
console.error(JSON.stringify({ ts: new Date().toISOString(), warn: `link backfill failed: ${err.message}` }));
}
// collect_info 兜底:消息含明显 lead 信息但 LLM 没调 collect_info 时,补抽槽位
if (buyingIntent && leadStore && !(stats.toolCalls || []).some((t) => t.name === 'collect_info')) {
if ((buyingIntent || leadSignal) && leadStore && !(stats.toolCalls || []).some((t) => t.name === 'collect_info')) {
try {
const latest = await leadStore.get(conv.uuid);
if (!latest || !latest.opportunityId) {
+1 -1
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@@ -8,7 +8,7 @@ function loadSites(env) {
const fallback = {
defaultSite: 'www',
profiles: {
www: { site: 'www', tenantId: null, languageId: null, currencyCode: 'USD', searchUrl: 'https://www.yehwang.com/search.html?q=', siteMap: 'site-map.json' },
www: { site: 'www', tenantId: null, languageId: null, currencyCode: 'EUR', searchUrl: 'https://www.yehwang.com/search.html?q=', siteMap: 'site-map.json' },
},
inboxes: {},
};
+11 -1
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@@ -14,11 +14,21 @@ const ASK = {
en: '\n\nBy the way, could you share your company name and a contact email? That way we can set up your wholesale account and follow up on your request.',
};
// 公司/联系人信号:客户主动报公司名(含法律后缀)、邮箱、电话、联系人等。
// 命中它但数量单位不规整(如 "500 stainless steel rings")时,也要触发 lead 抽取兜底,
// 否则 LLM 漏调 collect_info 时槽位会为空,商机就建不出来。
const LEAD_SIGNAL_RE = /(@|\+?\d[\d\s().-]{6,}\d|gmbh|b\.?\s?v\.?\b|ltd\b|llc\b|inc\b|sarl|srl\b|limited\b|company|corporation|we are|we're|our company|contact\s*(?:name|person)?\s*[::]|\u516c\u53f8|\u8054\u7cfb\u4eba|\u91c7\u8d2d|wholesale|bulk)/i;
function hasBuyingIntent(text) {
const value = String(text || '');
return PRODUCT_RE.test(value) && QUANTITY_RE.test(value);
}
function looksLikeLead(text) {
const value = String(text || '');
return PRODUCT_RE.test(value) && LEAD_SIGNAL_RE.test(value);
}
function missingLeadContacts(slots = {}, knownEmail = '') {
const missing = [];
if (!slots.company) missing.push('company');
@@ -51,4 +61,4 @@ function appendLeadFollowup(reply, lang) {
return text + buildLeadFollowup(lang);
}
module.exports = { hasBuyingIntent, missingLeadContacts, detectLanguage, buildLeadFollowup, alreadyAsksForLead, appendLeadFollowup };
module.exports = { hasBuyingIntent, looksLikeLead, LEAD_SIGNAL_RE, missingLeadContacts, detectLanguage, buildLeadFollowup, alreadyAsksForLead, appendLeadFollowup };
+36
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@@ -321,3 +321,39 @@ test('agent: does not auto-create when the LLM already created the opportunity',
await agent.run(conv, { uuid: 'msg-once', text_content: 'We are Acme GmbH, contact John Doe, we want 500 pieces.', content: '...' });
assert.equal(twenty.calls.filter((c) => c[0] === 'createOpportunity').length, 1);
});
test('agent: extracts lead fields when the LLM skips collect_info (company mentioned, unit-less quantity)', async () => {
const twenty = leadTwenty();
const tools = leadTools(twenty);
let sent = '';
let llmCalls = 0;
const deps = {
llm: {
enabled: true,
model: 'fake',
chat: async () => {
llmCalls += 1;
if (llmCalls === 1) {
return { content: 'Could you share your contact details so we can follow up?', toolCalls: [], usage: null };
}
// extractLeadFields 的调用:返回 JSON
return { content: JSON.stringify({ company: 'Leadfix GmbH', contactName: 'Anna Klein', productNeed: '500 stainless steel rings', quantity: '500' }), toolCalls: [], usage: null };
},
},
client: {
getMessages: async () => [{ id: 1, text_content: 'We are Leadfix GmbH, contact Anna Klein. We need 500 stainless steel rings.', sender_type: 'contact', private: false }],
sendMessage: async (_uuid, content) => { sent = content; },
sendPrivateNote: async () => {},
},
tools,
verification: { getVerifiedEmail: async () => null, sendCode: async () => ({}), verifyCode: async () => ({}) },
metrics: { record: async () => {}, enabled: false },
contextManager: { compressHistory: async (_c, h) => h },
};
const conv = { uuid: 'conv-lead-extract', inbox_id: '1', channel: 'livechat', contact: { type: 'visitor' } };
const agent = createAgent({ sites: [], defaultSite: 'www' }, deps);
await agent.run(conv, { uuid: 'msg-lead-extract', text_content: 'We are Leadfix GmbH, contact Anna Klein. We need 500 stainless steel rings.', content: '...' });
assert.equal(llmCalls >= 2, true);
assert.equal(twenty.calls.filter((c) => c[0] === 'createOpportunity').length, 1);
assert.ok(twenty.calls.some((c) => c[0] === 'createCompany' && c[1] === 'Leadfix GmbH'));
});
+9 -1
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@@ -2,7 +2,7 @@
const test = require('node:test');
const assert = require('node:assert/strict');
const { hasBuyingIntent, missingLeadContacts, detectLanguage, appendLeadFollowup, alreadyAsksForLead } = require('../src/lead-intent');
const { hasBuyingIntent, looksLikeLead, missingLeadContacts, detectLanguage, appendLeadFollowup, alreadyAsksForLead } = require('../src/lead-intent');
test('lead-intent: product + quantity is buying intent', () => {
assert.equal(hasBuyingIntent('I want 500 pieces of stainless steel rings'), true);
@@ -26,3 +26,11 @@ test('lead-intent: detects existing ask in reply', () => {
assert.equal(alreadyAsksForLead('Could you share your company name and email?'), true);
assert.equal(alreadyAsksForLead('Here are some rings.'), false);
});
test('lead-intent: company/contact signal counts as a lead even without unit-quantity', () => {
// 单位不规整(500 stainless steel rings)时 hasBuyingIntent 为 false,但已是明确线索
assert.equal(hasBuyingIntent('We are Acme GmbH, contact Anna Klein. We need 500 stainless steel rings.'), false);
assert.equal(looksLikeLead('We are Acme GmbH, contact Anna Klein. We need 500 stainless steel rings.'), true);
assert.equal(looksLikeLead('Our company is Test Buyer BV, contact name Jan Jansen.'), false); // 没有商品词
assert.equal(looksLikeLead('Do you have rings?'), false); // 没有公司/联系人信号
});
+27
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@@ -569,3 +569,30 @@ test('create_opportunity: creates opportunity + note + follow-up task', async ()
const personIdx = twenty.calls.findIndex((c) => c[0] === 'createPerson');
assert.ok(companyIdx >= 0 && personIdx > companyIdx, 'company must be created before person');
});
test('sites.json: www/eu -> EUR, us -> USD', () => {
const sites = require('../config/sites.json');
assert.equal(sites.profiles.www.currencyCode, 'EUR');
assert.equal(sites.profiles.eu.currencyCode, 'EUR');
assert.equal(sites.profiles.us.currencyCode, 'USD');
});
test('search_products: passes the site currency to the product RPC', async () => {
const rpc = fakeRpc(() => []);
const cfg = {
...baseCfg,
sites: {
defaultSite: 'www',
profiles: { www: { site: 'www', tenantId: 2, languageId: 1, currencyCode: 'EUR', searchUrl: 'https://www.yehwang.com/search.html?q=' } },
inboxes: { '1': 'www' },
},
};
const tools = createTools(cfg, { rpc, twenty: fakeTwenty() });
const tool = tools.find((t) => t.name === 'search_products');
await tool.handler({ query: 'rings' }, { inboxId: '1' });
const call = rpc.calls[0];
assert.equal(call.method, '/product/list');
assert.equal(call.params[0].currencyCode, 'EUR');
assert.equal(call.params[0].tenantBaseCurrency, 'EUR');
assert.equal(call.params[0].reqContext.currencyCode, 'EUR');
});