---
title: Dropshipping — Shipment
category: dropshipping-shipment
source_url:
  - https://dropshipping.yehwang.com/faq/shipment
last_updated: 2026-10-23
keywords: [dropshipping, dropship, shipment, shipping, delivery, tracking, warehouse, dispatch]
---

# Dropshipping — Shipment

> 📎 Source: https://dropshipping.yehwang.com/faq/shipment · 抓取 2026-10-23

### Q: What shipping options do you offer?
For all deliveries we offer two shipment options: PostNL or DHL. You will find the actual shipping rate in the overview of your cart during check-out. For PostNL shipping rates check our other FAQ on shipping charges. If your order reaches the threshold for free shipping and you select DHL as your courier, then the PostNL fee will be deducted from the DHL fee and you only pay the surcharge. Global DHL transit times can be found here. You can find an indication of global transit times via PostNL here.

### Q: When will my order arrive?
Orders that we receive before 3 P.M. on business days will be shipped by us within 1-3 business days. We do not ship during weekends. Orders that are placed on Friday after 3 P.M. will ship the following Monday. During clearance periods, it may occur that orders don't ship within the 1-3 working days, this could take up to a few days later. After your order ships, you will receive an email containing the Track and Trace link to track the status of your order. Please note that transit times vary per country. Please consult the site of the carrier listed in the Track and Trace link to get an up to date ETA. Global DHL transit times can be found here. You can find an indication of global transit times via PostNL here. Please note that PostNL lead times are an indication only and often times unfortunately experience some delay which could take up to 1 -2 weeks depending on the delivery address.

### Q: Will I receive a track and trace code?
Yes, you will receive a track and trace code by email from Postnl. If you have not received this code you can contact us at service@yehwang.com. Do not forget to mention you order number.

### Q: How does the Brexit affect shipping？
Yehwang dropshipping ships worldwide and the Brexit does not affect this. We still ship to the UK. However, on orders over GBP 135 (excl. VAT and shipping costs) UK customs might charge you import duties and taxes. These costs are to be paid by the customer, Yehwang dropshipping doesn't cover these charges.

### Q: I am working with a Dutch forwarder to export my order to an address outside the EU. You still charge VAT over my order. How can I get the VAT amount refunded?
The VAT will be paid by you in the beginning. After the order has been delivered to your Dutch forwarder, you will receive a proof of export from them. This means that the cargo has left the Netherlands. Please send a copy of this document with your IBAN number to helpdesk@yehwang.com and we will ensure that the VAT is refunded asap.

### Q: My package has not been delivered, what now?
How unfortunate that your package was not delivered. You may contact us via service@yehwang.com. Please don't forget to include your order number. We will initiate an investigation with the carrier to find out where the missing package is. The investigation may take 1 to 3 business days. If the carrier declares the package lost, we will refund the purchase amount. We will proceed with the refund once there is evidence and contact with the carrier that the package was not delivered.