63 lines
5.1 KiB
Markdown
63 lines
5.1 KiB
Markdown
---
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title: Pre-order
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category: pre-order
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source: yehwang.com/pre-order.html (official FAQ, verbatim)
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source_url:
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- https://www.yehwang.com/pre-order.html
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last_updated: 2026-06-25
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keywords: [pre-order, preorder, reserve, out of stock, delivery week, 5% discount, minimum 50 pieces, combine, first order required]
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---
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# Pre-order
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> 📎 来源 / Source: https://www.yehwang.com/pre-order.html · 抓取 2026-06-25
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### Q: What is a pre-order?
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Out-of-stock products can be reserved and paid for as pre-orders — they've already been reordered and are on their way to our warehouse. Estimated dispatch timing will be shown on each product detail page. Please note that this is an approximate timeframe only — actual delivery may arrive earlier or later than indicated.
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### Q: How do I know which products are pre-order products?
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Pre-order products are labeled "PRE-ORDER" on our website. You can also view the complete list on our Pre-order Products page.
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### Q: How do I know when my pre-order will be delivered?
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Each pre-order product displays an estimated delivery week. This refers to the expected arrival week at our warehouse, not the delivery date to your address. If your order includes products with different delivery weeks, it will be shipped once all items are available. We'll notify you by email about your shipment and any delays. Please note that delivery weeks are estimates and may change due to unforeseen circumstances. If you have any questions, contact us at helpdesk@yehwang.com.
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### Q: Why can't I add a pre-order product to my cart?
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Two reasons:
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1. **Pre-order products cannot be combined with in-stock items** — they require two separate orders, and the minimum order value applies to each.
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2. **Pre-order items are only available to existing customers** — if you have never ordered from us before, pre-order items are not visible. Place a regular order first.
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### Q: Can I pre-order items that are (almost) out of stock?
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Yes. Contact customer service to place a personal pre-order. The **minimum quantity for a personal pre-order is 50 pieces**. Pre-ordering clothing must first be confirmed with our supplier.
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### Q: Why do I get a discount on pre-order items?
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Pre-order products are available with a 5% discount because they have not yet arrived at our warehouse. Since these items require a longer wait before they can be shipped, we offer this discount to thank you for your patience. Once the products are in stock, the discounted price will return to the regular price.
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### Q: Why can't I place pre-order products in my shopping cart?
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Pre-order and in-stock items can't be combined — place them as separate orders, each meeting the minimum order value. Pre-order items are also only available once you've placed a regular order with us.
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### Q: Can I pre-order products that are (almost) out of stock?
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Yes. If you'd like to pre-order products that are out of stock or almost out of stock, please contact our customer service team. The minimum order quantity for a personal pre-order is 50 pieces. For clothing, pre-orders must first be confirmed with our supplier before they can be arranged.
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### Q: What is a pre-order?
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Out-of-stock products can be reserved and paid for as pre-orders — they've already been reordered and are on their way to our warehouse. Estimated dispatch timing will be shown on each product detail page. Please note that this is an approximate timeframe only — actual delivery may arrive earlier or later than indicated.
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### Q: How do I know which products are pre-order products?
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Pre-order products are labeled "PRE-ORDER" on our website. You can also view the complete list on our Pre-order Products page.
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### Q: How do I know when my pre-order will be delivered?
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Each pre-order product displays an estimated delivery week. This refers to the expected arrival week at our warehouse, not the delivery date to your address. If your order includes products with different delivery weeks, it will be shipped once all items are available. We'll notify you by email about your shipment and any delays. Please note that delivery weeks are estimates and may change due to unforeseen circumstances. If you have any questions, contact us at helpdesk@yehwang.com.
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### Q: Why can't I place pre-order products in my shopping cart?
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Pre-order and in-stock items can't be combined — place them as separate orders, each meeting the minimum order value. Pre-order items are also only available once you've placed a regular order with us.
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### Q: Can I pre-order products that are (almost) out of stock?
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Yes. If you'd like to pre-order products that are out of stock or almost out of stock, please contact our customer service team. The minimum order quantity for a personal pre-order is 50 pieces. For clothing, pre-orders must first be confirmed with our supplier before they can be arranged.
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### Q: Why do I get a discount on pre-order items?
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Pre-order products are available with a 5% discount because they have not yet arrived at our warehouse. Since these items require a longer wait before they can be shipped, we offer this discount to thank you for your patience. Once the products are in stock, the discounted price will return to the regular price.
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