72 lines
4.6 KiB
Markdown
72 lines
4.6 KiB
Markdown
---
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title: Payment, VAT & Invoices
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category: payment
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source: yehwang.com/payment.html (official FAQ, verbatim)
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source_url:
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- https://www.yehwang.com/payment.html
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last_updated: 2026-06-25
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keywords: [payment, iDeal, PayPal, credit card, VISA, Sofort, Giropay, Bancontact, bank transfer, discount code, VAT, tax, VAT number, exemption, invoice, EU VAT, checkout]
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---
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# Payment, VAT & Invoices
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> 📎 来源 / Source: https://www.yehwang.com/payment.html · 抓取 2026-06-25
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### Q: What payment methods do you accept?
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We accept the following online payment methods:
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- iDeal
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- PayPal
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- Credit card
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- VISA
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- Sofort
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- Giropay
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- Bancontact
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### Q: Can I pay by bank transfer?
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No. Payment by bank transfer is not possible. Payment is made through our website using the methods above.
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### Q: To which products can a discount code be applied?
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Discount codes apply to the **total value of your order**. **Sale items and brand items are excluded.** Each discount code is valid only once, and a **maximum of one code can be used per order**.
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### Q: I registered with a valid VAT number — why am I still charged VAT?
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Check the following:
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1. If you are a **Dutch customer** with a delivery address in the Netherlands, you always pay VAT on your orders.
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2. Check that your VAT number is listed in your **My Account** details. If you have a valid VAT number that is not listed there, contact **helpdesk@yehwang.com**.
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3. Select your delivery address and check whether VAT is still charged. If it still is, contact **helpdesk@yehwang.com**.
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### Q: My company falls within the VAT exemption regulation. How can I receive an invoice with VAT?
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If you have a valid VAT number and want to pay VAT on your orders, **contact us before placing your first order**. We will register you correctly in our system so you can start ordering.
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### Q: Why do I need to pay VAT at checkout?
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If your delivery address is within the EU and you did not provide a valid VAT number when entering your shipping address details, VAT will be charged at checkout. The VAT rate varies depending on the country of your delivery address. Please refer to the VAT rate table below. CountryTax rateAustria20%Belgium21%Bulgaria20%Croatia25%Cyprus19%Czech Republic21%Denmark25%Estonia20%Finland24%France20%Germany19%Greece24%Hungary27%Ireland23%Italy22%Latvia21%Lithuania21%Luxembourg17%Malta18%Poland23%Portugal23%Romania19%Slovak Republic20%Slovenia22%Spain21%Sweden25%United Kingdom20%
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> ⚠️ 待核对: 官网附有"各国 VAT 税率表"，需业务确认后补全到此处。
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### Q: Can I have an invoice adjusted?
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Unfortunately, this is not possible. Once your order has been placed, we can no longer change the details on your invoice.
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### Q: I export outside the EU via a Dutch forwarder — how do I get the VAT refunded?
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You pay the VAT initially. After the order is delivered to your Dutch forwarder, they give you a **proof of export** (confirming the cargo left the Netherlands). Email a copy of that document together with your IBAN to **helpdesk@yehwang.com** and we will refund the VAT as soon as possible.
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### Q: What are the payment options at Yehwang?
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We provide the following payment methods for orders placed in our online store:- iDeal;- Paypal;- Creditcard;- VISA;- Sofort;- Giropay;- Bancontact;
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### Q: I received a discount code. To which products can this code be applied?
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Discount codes apply to your order total, excluding sale and branded items. Each discount code can be used once, and only one code can be applied per order.
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### Q: Is it possible to pay by bank transfer?
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No, bank transfer is not available. Please complete your payment through our website. You can find more information about our payment options here.
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### Q: I registered my account with a valid VAT number, why do you still charge VAT?
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If VAT is still being charged after you've registered with a valid VAT number, please check the following:1. Delivery to the NetherlandsIf your delivery address is in the Netherlands, VAT is always charged, even if you have a valid VAT number.2. Verify your VAT numberMake sure your VAT number is listed in My Account. If you have a valid VAT number but it isn't displayed, please contact us at helpdesk@yehwang.com.3. Check your delivery addressSelect your delivery address again and see if VAT is still applied. If it is, please contact us at helpdesk@yehwang.com for assistance.
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### Q: My company falls within the VAT exemption regulation. How can I receive an invoice with VAT from you?
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If you have a valid VAT number and would like to pay VAT on your orders and receive VAT-inclusive invoices, please contact us before placing your first order. We'll update your account accordingly so VAT is applied to your future orders and invoices.
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